The second-hand marketplace Shoppers Voice Anger About Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for female and kids' apparel without notifying all users about the change.
Social Media Response
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Updates
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.
